Privacy Policy
Last updated: July 2026
Quirksense ("we", "us", "our") operates the Quirksense online store for apparel in India. This Privacy Policy explains how we collect, use, and protect your personal information when you shop with us.
Information we collect
- Account data: Name, email, phone number, and profile photo (via Google sign-in or OTP verification).
- Order data: Delivery addresses, order history, payment references (processed by Razorpay — we do not store card numbers).
- Usage data: Pages visited, device type, and cookies for session management and preferences.
How we use your information
- Process and deliver your orders across India
- Send order updates via SMS/email where applicable
- Process returns, refunds, and exchanges
- Improve our products, website, and customer experience
- Comply with applicable Indian laws and regulations
Payment processing
Payments are handled securely by Razorpay Payment Solutions Pvt. Ltd. Your payment details are encrypted and processed on Razorpay's PCI-DSS compliant infrastructure. Quirksense receives only transaction references needed to fulfil your order.
Data sharing
We share data only with:
- Logistics partners for order delivery
- Razorpay for payment processing
- SMS/email providers for transactional communications
- Law enforcement when required by law
We do not sell your personal data to third parties.
Your rights
You may request access, correction, or deletion of your personal data by contacting us at support@quirksense.com. You can also update your profile from your account page.
Cookies
We use essential cookies for authentication (session token) and optional cookies for analytics. You can disable non-essential cookies in your browser settings.
Contact
Questions about this policy? Email support@quirksense.com or visit our contact page.